All our perfumes are original, proudly manufactured in Dubai, UAE. We source our signature fragrances exclusively from reputable companies worldwide, ensuring the highest quality and authenticity. As manufacturers, we take pride in creating unique scents that reflect our commitment to excellence.

Return & Exchange Policy

We offer a 7-day return policy, meaning you have 7 days from the date of receiving your item to request an exchange.

Return Eligibility:

• Your perfume must be unused, in its original packaging, with labels and protective stickers attached.

How to Contact Us: For any return-related questions, feel free to reach us at +971 55 274 5741 (09:00 AM – 06:00 PM, Monday – Saturday).

Sale Items: Please note that there are no returns or exchanges on sale items.

Damages and Issues:

Please inspect your order immediately upon receipt. If you find that your item is defective, damaged, or incorrect, please contact us right away. We’ll evaluate the issue and work to resolve it.

Return Process:

• We have a No Refund policy, except in exceptional cases, such as when a product is out of stock or has a manufacturing defect.
• No cash refunds will be issued.
• If the product is damaged or defective at the time of delivery, please return it via a traceable delivery method (e.g., courier or registered post) at your own expense to the address below.
• Shipping charges are non-refundable.

Return Address:

Head Office
2, Shaikh Zayed Road
Al Quoz Industrial Area 2
Dubai, United Arab Emirates

Exchanges & Store Credit:

If you receive a damaged, defective, or incorrect order, you can request an exchange. We will issue a 100% store credit for the purchase price of your order (shipping fees and discounts are not included).

Please note:

• We do not issue cash refunds for exchanges.
• Customers returning items will receive store credit, not a cash refund.
• Shipping costs are non-refundable.

The lasting duration of each perfume can vary depending on factors such as the application area, season, and amount applied. For specific details, the performance section of each perfume provides information on its longevity.

Buying perfume online and in brick-and-mortar stores each has its advantages and disadvantages. Online, you can easily browse different fragrances, read about their notes, and learn more about what they smell like. Plus, our flexible exchange and return policy allows you to return or exchange your purchase if you're not satisfied all from the comfort of your home.

Perfume should always be stored in a cool, dark place, as exposure to sunlight can cause chemical reactions that alter its scent. This can affect the fragrance’s smell, sillage, and projection.

Looking to create your own perfume brand? We’re here to help! As trusted manufacturers, we work with clients worldwide, offering a full-service solution from fragrance creation to bottle selection, packaging, and dispatching. We provide personalized, one-on-one assistance every step of the way. Feel free to reach out to us at the number below—one of our representatives will be happy to assist you!

Helpline: +971 55 274 5741

Interested in becoming a distributor? We’d love to collaborate with you! As a trusted manufacturer, we are always looking to expand our network of distributors globally. To discuss partnership opportunities, please reach out to us, and one of our representatives will provide you with all the necessary information and guide you through the process. We look forward to hearing from you!

Helpline: +971 55 274 5741
Email: info@dhammaperfumes.com